Difficult Conversations / Managing Conflict

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Does this sound like the course for you?
After completion of our simple registration form you will be sent a confirmation email within 24 hours by one of our friendly team members.

Duration 1 Day

Format Face to Face

Description

It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”

Mary Parker Follett

Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.

Course Content

This course covers:

  • Identifying conflict and its causes
  • Responses to conflict
  • Identifying and understanding your conflict management style
  • The critical assertive skills in handling conflict
  • Culture and conflict
  • Communication barriers

      Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.

      Investment

      $396 (inc GST)

      Inclusions

      • highly skilled facilitators with extensive experience
      • all learning materials
      • continuous coffee, tea and morning tea are provided at sessions
      • Certificate of Attendance

      Lunch

      • there are many quality food vendors within 1-2 min walk for you to purchase your lunch, or you are welcome to bring your own lunch if you wish

      Course Dates

      This course is not currently scheduled. Please click below to register your interest.

       

      Training Venue

      ASC Training & Development 
      Harmer House 
      Level 2, 5 Leigh Street
      ADELAIDE SA 5000

       Car Parking & Public Transport Information

      "Thorough explanations and discussion."

      Engaging speaker, Use of video scenarios for example. Thorough explanations and discussion.

      Kristian Frittum


      "Great facilitator"

      Great facilitator, videos relevant to our jobs.

      Lisa Wood


      Apply Text:

      Does this sound like the course for you?
      After completion of our simple registration form you will be sent a confirmation email within 24 hours by one of our friendly team members.