Certificate II in Business

Course Code: BSB20107

Nationally Accredited Course: Yes

Time Commitment: 12-18 Months

Course Overview

BSB20107 Certificate II in Business

Descriptor

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
•    Administration Assistant
•    Clerical Worker
•    Data Entry Operator
•    Information Desk Clerk
•    Office Junior
•    Receptionist.

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Qualification Rules

Total number of units = 12
1 core unit plus
11 elective units

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Core Units

Occupational Health and Safety
BSBOHS201A    Participate in OHS processes

Elective Units

Customer Service
BSBCUS201A    Deliver a service to customers
Industry Context
BSBIND201A    Work effectively in a business environment
Information Management
BSBINM201A    Process and maintain workplace information
BSBINM202A    Handle mail
Innovation
BSBINN201A    Contribute to workplace innovation
Interpersonal Communication
BSBCMM201A    Communicate in the workplace
IT Use
BSBITU201A    Produce simple word processed documents
BSBITU202A    Create and use spreadsheets
BSBITU203A    Communicate electronically
Small and Micro Business
BSBSMB201A    Identify suitability for micro business
Sustainability
BSBSUS201A    Participate in environmentally sustainable work practices
Workplace Effectiveness
BSBWOR202A    Organise and complete daily work activities
BSBWOR203A    Work effectively with others
BSBWOR204A    Use business technology
Imported Units
FNSICGEN305A    Maintain daily financial/business records

Other electives may be chosen subject to availability.

For more information on the most recent employment &training pathways for this qualification, please click here.

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