Certificate III in Business

Course Overview

BSB30107 Certificate III in Business

Please note - we can deliver this course to individuals as a Traineeship only. We can offer an in-house course to groups of 10 or more (Traineeship not required) - contact us for a quote.

Descriptor

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
•    Customer Service Advisor
•    Data Entry Operator
•    General Clerk
•    Payroll Officer
•    Typist
•    Word Processing Operator.

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Qualification Rules

Total number of units = 12
1 core unit plus
11 elective units

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Core Units

Occupational Health and Safety
BSBOHS201A    Participate in OHS processes

Elective Units

Customer Service
BSBCUS301A    Deliver and monitor a service to customers
Diversity
BSBDIV301A    Work effectively with diversity
Financial Administration
BSBFIA301A    Maintain financial records
General Administration
BSBADM311A    Maintain business resources
Information Management
BSBINM301A    Organise workplace information
BSBINM302A    Utilise a knowledge management system
Innovation
BSBINN301A    Promote innovation in a team environment
Interpersonal Communication
BSBCMM301A    Process customer complaints
IT Use
BSBITU301A    Create and use databases
BSBITU302A    Create electronic presentations
BSBITU303A    Design and produce text documents
BSBITU304A    Produce spreadsheets
BSBITU306A    Design and produce business documents
BSBITU309A    Produce desktop published documents
Product Skills and Advice
BSBPRO301A    Recommend products and services
Purchasing and Contracting
BSBPUR301B    Purchase goods and services
Workplace Effectiveness
BSBWOR301A    Organise personal work priorities and development
Writing
BSBWRT301A    Write simple documents

Other electives may be chosen subject to availability.

For more information on the most recent employment &training pathways for this qualification, please click here.