Certificate IV in Government (Injury Claims Administration)

Course Overview

PSP40804 Certificate IV in Government (Injury Claims Administration )

Descriptor

This specialist qualification covers the competencies required of injury claims administrators in the public sector.
Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where
a free choice of Electives is possible in the qualification packaging rules, Electives may also be drawn from other
Training Packages to reflect the work context and career plans of the individual.
Number of units needed for qualification 15 Units (10 Required + 5 Electives)

Qualification Rules

Total Units = 15
10 required units plus
5 elective units

For more information on packaging options, contact us on (08) 8410 2627 or (JavaScript must be enabled to view this email address)

Required Units

PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV408A Value diversity
PSPGOV412A Use advanced workplace communication strategies
PSPGOV422A Apply government processes
PSPLEGN401A Encourage compliance with legislation in the public sector
PSPPOL404A Support policy implementation
PSPIM401A Conduct initial claim assessments
PSPIM408A Monitor and review injury management cases
PSPIM409A Maintain injury management case files

Electives

PSPOHS301A Contribute to workplace safety
PSPOHS401B Implement workplace safety procedures and programs (supervisory staff)
Choose 1 Elective only from the 2 listed above (units are mutually exclusive).
PSPIM403A Make claim determinations
PSPIM406A Implement and monitor return to work plans

Other electives may be chosen subject to availability.

For more information on the most recent employment &training pathways for this qualification, please click here.