Course Description
“It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”
– Mary Parker Follett
Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.
Does this sound like the course for you?
After completion of our simple registration form you will be sent a confirmation email within 24 hours by one of our friendly team members.
Cost Inclusions
Investment
$396 (inc GST)
Inclusions
- highly skilled facilitators with extensive experience
- all learning materials
- continuous coffee, tea and morning tea are provided at sessions
- Certificate of Attendance
Lunch
- there are many quality food vendors within 1-2 min walk for you to purchase your lunch, or you are welcome to bring your own lunch if you wish
Outline
Course Content
This course covers:
- Identifying conflict and its causes
- Responses to conflict
- Identifying and understanding your conflict management style
- The critical assertive skills in handling conflict
- Culture and conflict
- Communication barriers
Location & Dates
Course Dates
- This course is not currently scheduled. Please click below to register your interest.
Training Venue
ASC Training & Development
Harmer House
Level 2, 5 Leigh Street
ADELAIDE SA 5000
Car Parking & Public Transport InformationCareer Outcomes
Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.
What our clients say
“The best things about this session were working in groups and interacting with trainer.”
All concerns were discussed and answered.
Michael Stevens“The best things about this session was the face to face delivery as a pose to online.”
Interaction with others.
Sheila Howe“The best things about this session was the presenter created a relaxed environment.”
Mick Mullett – Downer Mining“The best things about this session were the comprehensive overview of requirements.”
Perfect pace and facility.
Chris Ginever – Choose Safety“The best things about this session was friendliness of staff, approach by facilitator, kept us active.”
Great 2 days.
L Hext – DTF“The best thing about this session was they were not boring.”
I really enjoyed the course and learned a lot.
Michael de Beer – HKJC“The best thing about this session was understanding the procedure and guidelines in designing and developing an assessment tool.”
Past Participant“The concept and content of unit was well delivered and understood well by learners.”
Facilitator knew his subject well and sessions were well delivered!
Sue Lam – HKJC“Understood well by learners.”
Very good.
Kit Liung – HKJC