Course Description
“It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”
– Mary Parker Follett
Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.
Does this sound like the course for you?
After completion of our simple registration form you will be sent a confirmation email within 24 hours by one of our friendly team members.
Cost Inclusions
Investment
$396 (inc GST)
Inclusions
- highly skilled facilitators with extensive experience
- all learning materials
- continuous coffee, tea and morning tea are provided at sessions
- Certificate of Attendance
Lunch
- there are many quality food vendors within 1-2 min walk for you to purchase your lunch, or you are welcome to bring your own lunch if you wish
Outline
Course Content
This course covers:
- Identifying conflict and its causes
- Responses to conflict
- Identifying and understanding your conflict management style
- The critical assertive skills in handling conflict
- Culture and conflict
- Communication barriers
Location & Dates
Course Dates
- This course is not currently scheduled. Please click below to register your interest.
Training Venue
ASC Training & Development
Harmer House
Level 2, 5 Leigh Street
ADELAIDE SA 5000
Car Parking & Public Transport InformationCareer Outcomes
Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.
What our clients say
“Relaxed informative environment.”
Rob was knowledgeable and gave good responses to questions asked of him.
Past Participant – Essentials of Project Management“The training was interesting descriptive and engaging.”
Valuable.
Past Participant – Essentials of Project Management“Clear structure, good practical experience in Project Management not just theory by the facilitator.”
Mark Wilson“Very well structured, very well presented and enjoyable.”
Thanks for a great learning experience.
Paul Gormley“The best things about this session were good examples / videos.”
Excellent course. Thoroughly enjoyed it.
Paula Hajek – Instone Accounting and Business Services“Concise and relevant.”
Very interactive, was good!
Lorraine Duffy – Tafe SA“Well presented and informative materials.”
Andrew Warcup“Excellent reminder about environmental risk at work, even in an office environment and as employees.”
Sonia – HSR Level 2“The best things about this session were open discussion on topics.”
Brett Writer – Byrnecut“The best things about this session were the understanding of different leadership styles.”
Zane Scott – Byrnecut