Course Description

It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”
– Mary Parker Follett

Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.

Does this sound like the course for you?

This course is only offered to groups requiring a quote and not currently available for public enrolments.

Cost & Inclusions

Please contact us for a quote to deliver to your group.


Course Content

This course covers:

  • Identifying conflict and its causes
  • Responses to conflict
  • Identifying and understanding your conflict management style
  • The critical assertive skills in handling conflict
  • Culture and conflict
  • Communication barriers

Location & Dates

Course Dates
  • This course is not currently scheduled. Please click below to register your interest.

Career Outcomes

Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.

Enquire Now

Enquire: Difficult Conversations / Managing Conflict