Course Description
“It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”
– Mary Parker Follett
Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.
Does this sound like the course for you?
After completion of our simple registration form you will be sent a confirmation email within 24 hours by one of our friendly team members.
Cost Inclusions
Investment
$396 (inc GST)
Inclusions
- highly skilled facilitators with extensive experience
- all learning materials
- continuous coffee, tea and morning tea are provided at sessions
- Certificate of Attendance
Lunch
- there are many quality food vendors within 1-2 min walk for you to purchase your lunch, or you are welcome to bring your own lunch if you wish
Outline
Course Content
This course covers:
- Identifying conflict and its causes
- Responses to conflict
- Identifying and understanding your conflict management style
- The critical assertive skills in handling conflict
- Culture and conflict
- Communication barriers
Location & Dates
Course Dates
- This course is not currently scheduled. Please click below to register your interest.
Training Venue
ASC Training & Development
Harmer House
Level 2, 5 Leigh Street
ADELAIDE SA 5000
Car Parking & Public Transport InformationCareer Outcomes
Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.
What our clients say
“Mark kept me engaged throughout the 3hrs, found the course very interesting and relevant.”
Thoroughly enjoyed it – Thank you
Kylie – Courts Administration AuthorityThe trainer was willing to listen and be flexible with what assessment could be presented.
Maria Carrera – Marden Senior College“Excellent worthwhile course.”
The best things about this session were warm friendly facilitator, resources and instructions.
Daniel Bayer – Marden Senior CollegeThe best thing about this session was:
I was able to work in a friendly and very supportive environment.
Participant – Marden Senior College“The best things about this session were involvement of all participants throughout the session.”
Acknowledgement of the diversity and range of training experience of participants. Learning about using ‘off’.
Bev Puust – Courts Administration AuthorityThe best thing about this session was the course was very well run and organised.
Pieter Buitenga“Friendly ASC Staff & Lewis definitely the right man for the job.”
The best things about this session was the trainer – kept us engaged with a stories, facts, knowledge and manner.
Justin Griffiths“I learnt a lot. Thank you Lewis.”
Lewis was very patient addressing all our questions and very knowledgable (& funny). Very useful content with practice applying this knowledge.
Tess Smith“Pete was great and provided great examples to the course which made understanding things easier.”
Being new to a team leader position I was/am very green in managing a team. I got a lot out of both sessions and will be taking all of these skills into the workplace.
Bronwyn“The best things about this session were Pete’s ability to story tell…”
they had so much relevance to the topics and also great segway to the next topic.
Mia Maglieri – Sealink Travel Group