Course Description
“It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.”
– Mary Parker Follett
Delivered over either one full or two half days, this interactive and thought provoking workshop will provide participants with insight into effective ways of managing conflict to achieve positive outcomes.
Does this sound like the course for you?
This course is only offered to groups requiring a quote and not currently available for public enrolments.
Cost & Inclusions
Please contact us for a quote to deliver to your group.
Outline
Course Content
This course covers:
- Identifying conflict and its causes
- Responses to conflict
- Identifying and understanding your conflict management style
- The critical assertive skills in handling conflict
- Culture and conflict
- Communication barriers
Location & Dates
Course Dates
- This course is not currently scheduled. Please click below to register your interest.
Career Outcomes
Whether you work as a leader or team member, this workshop will provide effective tools for managing conflict in the workplace. Also highly relevant to everyday life and successful relationship management.
What our clients say
Darryn MurphyI am just honoured & thrilled to have engaged ASC Training & Development when it come to updating My TAE qualifications.
I endured a marvellous / educational experience from all the teachers / lectures & other students in all class sessions.
There is no doubt that I have gained much required knowledge via the way ASC structured all sessions and Tasks required to be completed.
There is so much of what ASC Training & development has brought to me I am excited to continue to develop, share, practice withing my working environment wherever I venture.
“Facilitator was engaging.”
Information was relevant. Did not feel pressure into speaking, etc.
Nerissa“The stories told to demonstrate the learning’s.”
Pete was very engaging and knew what he was talking about. Great training. Thank you. Can’t wait to take it back to work.
Past Participant“Facilitator had great experiences to share and reinforce learning.”
Open discussion. Good handouts for future reference.
Natalie McCance“The style of the facilitator – respectful, knowledgeable, good life stories, funny.”
Davinia“The best things about this session were absolutely everything.”
Excellent.
Melissa Clark“Facilitator, resources used to support content, tools given, relaxed and engaging sessions.”
Emily Butler“Well balanced between listening, focusing on own task/learning and group activities to test/demonstrate leadership learning’s.”
Thanks Pete. Great two days and I like the personal stories, etc.
Fran“Dynamic facilitator presenter.”
Presenter had very wide general knowledge and was a volunteer as well.
John Naumann“Pete was extremely positive, engaging, helpful and knowledgeable.”
I felt encouraged and comfortable throughout the course. Thank you Pete.
Terry McGuirk