Sophie Carter

Your experience?

I have worked in the RTO industry for over 12 years. My time has been split across two businesses — ASC and Civil Contractors Federation. I initially started my career with ASC on a Traineeship, where I learnt all the fundamentals of administration and how an RTO operates. After spending some time travelling, when I returned home, I began working at Civil Contractors Federation. I moved across a few job roles in my time there from Administration Officer to Training Coordinator and Team Leader. For the last three years I have been happily back with my ASC family as a Client Services Officer. 

What is your role at ASC?

As a Client Services Officer, I manage all participants who access government funding. There is quite a lot of administration behind funded enrolments and strict requirements to follow from the Department of Education and Traineeship and Apprenticeship Services.

How would you describe a job done well?

To me, a job well done is not only about the end result and successfully completing a task. It’s also about the journey and the problem-solving process that gives the most satisfaction, as you are combining your skill and dedication to your work.

One hidden talent?

I was a dancer in calisthenics for many years as a child and pre-teen, and I played the piano for three years. 

Need help choosing the right course?

By continually reviewing and redefining our workplace learning standards, we ensure that the training you receive is the training industry demands and future leaders need.

Speak to our Training Coordinator today about your training needs. 

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