Course Description

This qualification gives learners a wide range of practical supervisory and management skills to take back to the workplace including:

  • Personal skill development in self-awareness, time management, goal setting and stress management
  • Leadership and team development skills
  • Strategies and tools to create business improvement opportunities
  • WHS essentials all managers should know
  • Tools for continuous improvement and innovation
  • Operational planning
  • Customer service strategies and processes
  • How to give a professional presentation

Cost Inclusions


$2,850  – 20% deposit ($570) charged on registration – invoicing available
Nationally recognised training is GST free.

Note – from 1 March 2018 the cost for this qualification will increase to $3,500.


– refreshments and morning tea are provided at sessions
– course learning materials
– assessments
– certification upon successful completion



One day workshops scheduled approximately one month apart. Assessment tasks are completed between sessions. We recommend learners set aside 10 – 15 hours/assessment.


There are no formal prerequisites for this qualification.

Job Roles

This qualification is designed for people who are at the first line of management acting in a supervisory role and reporting to a manager. They provide leadership and guidance and take responsibility for a team.

Qualification Rules

This qualification is made up of 12 units of competency based on the qualification packaging rules, located at

Based on many years’ experience working with a wide range of organisations, ASC Training & Development have customised this qualification to reflect leadership and management competencies.


4 core units:

– BSBLDR401 Communicate effectively as a workplace leader
– BSBLDR402 Lead effective workplace relationships
– BSBLDR403 Lead team effectiveness
– BSBMGT402 Implement operational plan

8 Elective Units:

– BSBINN301 Promote innovation in a team environment
– BSBMGT403 Implement continuous improvement
– BSBRSK401 Identify risk and apply risk management processes
– BSBWOR404 Develop work priorities
– BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
– BSBCMM401 Make a presentation
– BSBMGT401 Show leadership in the workplace
– BSBLDR404 Lead a diverse workforce

Location & Dates

Course attendance dates
  • Course commencing 18 April 2018. Remaining 11 dates TBA soon. Each workshop will be a full day (9am-4:30pm).
Training Venue

ASC Training & Development
Harmer House
Level 2, 5 Leigh Street

 Car Parking & Public Transport Information

Career Outcomes

Graduate Outcomes & Opportunities

Completion of the CIV in Leadership and Management provides graduates with the skills and knowledge to step up into supervisory and leadership roles. For graduates currently in a leadership role this qualification will assist in potential advancement through the organisation.

Future Pathways

Graduates can undertake the Diploma of Leadership & Management.

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Enrol: Certificate IV in Leadership & Management

Enquire: Certificate IV in Leadership & Management

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