Aged Care Team Leader Capability Program

The Aged Care Team Leader Capability Program incorporates the nationally recognised BSB40520 Certificate IV in Leadership and Management and is designed specifically for emerging and current team leaders working in residential aged care.

This practical leadership development program is designed specifically for aged care organisations seeking to build leadership capability from within their workforce. 

It combines practical, workplace-focused leadership development with a nationally recognised qualification, equipping participants with the skills and confidence to lead people, support quality care and contribute to positive workplace outcomes.

Participants apply their learning directly in the workplace through practical activities aligned to the Aged Care Quality Standards, ensuring immediate relevance and measurable workplace impact. The result is confident leaders who positively influence workplace culture, team performance and resident outcomes. 

Throughout the program, participants will have the opportunity to develop practical skills in:

  • leading, supporting and motivating teams in aged care settings
  • strengthening communication and workplace relationships
  • managing difficult conversations
  • planning and coordinating day-to-day operations
  • supporting continuous improvement
  • improving communication and accountability
  • supporting compliance and quality outcomes.

This program is suitable for:

  • team leaders, coordinators and senior care staff
  • staff preparing to step into a leadership or supervisory role
  • organisations looking to strengthen frontline leadership capability and support high-quality care.

Option 1 – with potential employer funding for full-time employees

$2,750 (GST free) – if full funding amount available to employer

  • Your employer will be invoiced the full fee of $5,250 and will claim back the funding available. This will vary based on the employee’s employment duration and part- or full-time employment.
  • Each participant may also be eligible and able to claim back $2,500 in support funding, also based on employment duration and part- or full-time employment.

Eligibility criteria 

To access funding:

  • You must be working for an aged care provider.
  • You must be working in, or supported by your employer, to work in a Team Leader or similar role with leadership capabilities.
  • You must not already hold a Certificate IV or higher level leadership qualification.
  • The employer must be approved to employ and train trainees and apprentices in South Australia.
training supported by Government of South Australia

Option 2 – without funding 

$5,250 (GST free) 
20% deposit may be required. 


Please note: 

  • ASC Training & Development does not take payment of more than $1,500 from individuals in a single payment.
  • Nationally recognised training is GST free.
  • Upfront discount of $250 for full payment (reducing cost to $5,000).
  • Payment plans over 6 months are available for employers and 10 months for individuals. For more information, please review the topic Can I make part payments? on our Learner FAQs page.

There are no formal prerequisites for this qualification. However, it is only suitable for employees working in aged care who currently supervise, coordinate or influence the work of others, or who have been identified by their employer as emerging leaders. 

This includes clinical, care, lifestyle, hospitality, administration, maintenance and support service staff with responsibility for leading people, coordinating work or improving service quality.

To enrol in this course you must:

  • have English language and literacy skills sufficient to undertake study at Certificate IV level.
  • have good computer skills and be able to organise and manage files, edit documents, research information online, and record video on your phone, tablet or other device.
  • be able to commit 10-15 hours of your own time for each assessment (assessment tasks are completed between sessions).

Recognised Prior Learning

If you believe you have relevant prior skills and knowledge which covers your current learning, please contact us. You will need to provide documentary evidence as proof of RPL.

Content

The Aged Care Team Leader Capability Program incorporates BSB40520 Certificate IV in Leadership and Management

The qualification has been contextualised for the aged care sector, with learning focused on the practical leadership skills required to lead teams, support quality care, strengthen communication, manage workplace risk, and contribute to positive organisational outcomes.

The program includes 12 nationally recognised units of competency across the following themes:

Leadership

  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBLDR413 Lead effective workplace relationships
  • BSBXTW401 Lead and facilitate a team

Managing Self

  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF403 Lead personal development

Communication

  • BSBLDR412 Communicate effectively as a workplace leader
  • BSBCMM412 Lead difficult conversations
  • BSBXCM401 Apply communication strategies in the workplace

Operations

  • BSBOPS402 Coordinate business operational plans

Risk and Compliance

  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBOPS403 Apply business risk management processes
  • BSBAUD412 Work within compliance frameworks

Assessment

  • Assessment is competency based. You will be assessed as ‘Competent’, ‘Partially Complete’ or ‘Not Yet Competent’ for each unit of competency.
  • You will be invited to resubmit work until competency can be demonstrated.

On successful completion of the program, participants will be awarded the nationally recognised BSB40520 Certificate IV in Leadership and Management.

Participants will have developed practical leadership capabilities to:

  • lead and support teams in aged care settings
  • communicate effectively and manage difficult conversations
  • coordinate day-to-day workplace operations
  • contribute to continuous improvement initiatives
  • apply risk management and compliance processes
  • support safe, high-quality care aligned with the Aged Care Quality Standards.

This qualification may support career progression into a range of frontline leadership and supervisory roles within the aged care sector.

Course duration

  • Orientation session followed by 12 training days
  • Training days are scheduled 4-5 weeks apart over a period of 12-13 months

Course dates

Course commencing 27 August 2026 

  • Thursday, 27 August 2026, 10:00 am – 11:00 am - Orientation (LVC)
  • Wednesday, 02 September 2026 (LVC)
  • Wednesday, 23 September 2026 (LVC)
  • Wednesday, 04 November 2026 (LVC)
  • Wednesday, 25 November 2026 (LVC)
  • Thursday, 17 December 2026 (LVC)
  • Thursday, 21 January 2027 (LVC)
  • Wednesday, 17 February 2027 (LVC)
  • Wednesday, 17 March 2027 (LVC)
  • Wednesday, 14 April 2027 (LVC)
  • Wednesday, 12 May 2027 (LVC)
  • Thursday, 03 June 2027 (LVC)
  • Thursday, 08 July 2027 (LVC)

LVC = Live virtual classroom

BSB40520

Aged Care Team Leader Capability Program

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  • Nationally recognised training
  • Live virtual classroom
  • Tools & Tech: Zoom or Teams, ASC Training Online 

  • Duration: 12 training days over 12-13 months

Ready to strengthen leadership capability in your aged care organisation?

Developing confident frontline leaders can strengthen team performance, support quality care and contribute to positive workplace culture. The Aged Care Team Leader Capability Program combines practical workplace learning with a nationally recognised qualification, making it an effective investment in your people.

Whether you're exploring options for a single participant or looking to develop leadership capability across your organisation, our team can help you understand the program, discuss funding opportunities where available, and answer any questions you may have.

Talk to a course consultant today to discuss how the program can support your organisation.

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